Accessibility Policy

This accessibility policy outlines our commitment to providing an inclusive and accessible digital environment for all users, including individuals with disabilities. We aim to ensure that our website and digital content are usable and accessible to everyone, reflecting our dedication to equality, diversity, and compliance with relevant accessibility standards and regulations.

This policy applies to all users of our website and digital content, including prospective and current employees, contractors, and visitors. It encompasses all services, products, and facilities provided through our digital platforms, ensuring they are accessible to individuals with disabilities. This policy covers a wide range of disabilities, including but not limited to physical, sensory, cognitive, and neurological impairments.

We are committed to ensuring digital accessibility for all users. Our goal is continually improving the user experience by adhering to best practices and accessibility standards, reflecting our dedication to diversity, inclusion, and equal access to information and services. Our accessibility efforts are guided by established standards such as the Web Content Accessibility Guidelines (WCAG) 2.1, the Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act. We follow the WCAG 2.1 guidelines at the AA level to make web content perceivable, operable, understandable, and robust. Additionally, we strive to comply with the ADA, ensuring accessible digital content for individuals with disabilities and with Section 508 for applicable U.S. federal government agencies and contractors.

We have implemented various measures to ensure our website and digital content are accessible to all users, including those with disabilities. These measures include accessible design, ensuring all elements are usable by individuals with disabilities, and conducting regular accessibility audits to identify and address issues. We actively seek feedback from users, including those with disabilities, to identify areas for improvement and involve users with disabilities in testing our website. Our staff receives ongoing training on accessibility best practices, and we use various tools and resources to assist in creating accessible content, such as screen readers and accessibility checkers. To support our commitment, we have integrated organizational measures, such as developing internal policies that incorporate accessibility considerations into all aspects of our operations, integrating accessibility requirements into our procurement practices, and appointing an accessibility officer to oversee our efforts.

While we strive to ensure our website and digital content are fully accessible, there may be some limitations. User-generated content, older legacy content, third-party tools and plugins, complex visual content, and interactive features may not always meet accessibility standards. We monitor and address these issues and are committed to updating older content, enhancing user-generated content, collaborating with third-party providers, improving interactive features, and providing ongoing training and awareness. We conduct regular accessibility audits and user testing, systematically review and update older content, and continuously refine our features to ensure they are accessible to all users. We encourage users to provide feedback on accessibility issues, as this feedback helps us identify and address problems quickly and effectively.

To ensure our accessibility policy remains current and effective, we regularly review and update it. This process includes conducting annual reviews involving key stakeholders such as accessibility experts, user experience designers, developers, and representatives from the disability community and monitoring changes in relevant laws and regulations. We actively seek and incorporate user feedback, maintain a version history of our policy, and ensure that updates are communicated to users. The “last updated” date is displayed at the top of the accessibility policy to indicate the most recent changes, and we maintain an archive of previous versions for significant updates.

For any questions, concerns, or requests related to this accessibility policy or your personal data, you can contact us using the information on our contact page. We are committed to addressing your inquiries promptly and effectively. We have established a straightforward response process to accessibility-related inquiries to ensure users receive timely and practical assistance. This process includes acknowledging receipt of an inquiry, assessing and investigating the nature of the inquiry, working to resolve the issue as quickly as possible, providing updates to the user, and documenting all inquiries and resolutions. We also invite users to provide feedback on the resolution process to help us improve our accessibility efforts.

We are committed to continuously improving our accessibility practices to ensure our digital content remains accessible to all users. Our ongoing efforts include regular staff training and education, seeking user feedback, staying informed about the latest developments in accessibility standards and technologies, conducting regular audits, and documenting all accessibility improvements and issues. Our accessibility policy ensures compliance with relevant local, state, and federal laws and regulations, including the ADA, Section 508, WCAG 2.1, and the EU Web Accessibility Directive. By adhering to these frameworks and standards, we ensure our accessibility efforts are aligned with recognized best practices and legal requirements.

To ensure our accessibility policy remains current, effective, and compliant with evolving standards and regulations, we regularly review and update it. We conduct annual reviews, involve key stakeholders, monitor regulatory changes, integrate user feedback, and document all changes. Our website and other communication channels communicate significant policy updates to users, ensuring transparency and clarity.